Although we will always do our best to help you and give you whatever support you may need, there may be times that you need very specific support or there is someone who can offer the help you need more effectively. The contact information included below covers a range of situations in which you may need specific help or support. If you feel that none of these organisations meet your needs, your personal advisor will work to find the organisation who can.

Cumberland Credit Unions:

Credit UnionWebsiteTelephone Number
Carlisle and District Credit Unionhttps://www.carlislecu.com/01228 594007
Affinity ( West Cumbria)https://www.affinitycu.co.uk/01900 65723
Whitehaven and Egremont Credit Unionhttps://wedcu.co.uk/01946 66755

Help with understanding debt and debt management: 

Citizens Advice Bureau: Citizens Advice Bureaus provide free, confidential, impartial and independent advice for local people on their rights and responsibilities. Citizens Advice is a service you can access if you need an independent source of advice and support. Citizens Advice Bureaus are available across Cumberland in the following locations:

Credit UnionWebsiteTelephone Number
Allerdalewww.citizensadviceallerdale.org.uk01900 604735
Carlisle and Edenwww.cac-e.org.uk/03300 563 037
Copelandwww.citizensadvicecopeland.org.uk01946 693321

  • DWP and Job Centre Single Point of Contacts:
OfficeContact NameContact Number
CarlisleRichard Percival01228 605075
WhitehavenTova McNally01946 854075
WorkingtonKariss Ditchfieldby email Kariss.ditchfield@dwp.gov.uk
Food BankContact Information
Carlislehttps://www.carlislefoodbank.org.uk/need-help/#contact / 07512552449
Wigtonhttps://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452
Workingtonhttps://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452
Maryporthttps://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452
Egremonthttps://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452
Cockermouthhttps://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452
Whitehavenhttps://www.thefoodbank.org.uk/contact and 01900 823854 or 07502 311452