The Government has recently set out its vision to deliver better bus services for passengers across England. The National Bus Service Strategy for England sets out the ambition and opportunity to deliver better bus services for passengers across England, through reform of how services are planned, delivered and funded.
Alongside the strategy, the Government has earmarked £3 billion towards improving bus services throughout England. All Local authorities are expected to work with bus operators, business and communities to develop a Bus Service Improvement Plan. This plan sets out Cumbria's ambitions for bus service improvements, and is an essential first step to securing bus funding to deliver the improvements to benefit people living, working and travelling in Cumbria
Cumbria has a population of 496,200, making its population only the 41st largest of 48 Counties in England, but it has an area of 6,768 km², making it the 3rd largest in England. With only 73 inhabitants per km², it is the second least densely populated county in England.
It is difficult to provide viable bus services across Cumbria, especially in rural areas, Just over half the population live in the nine largest towns with populations of over 10,000
Frequent bus services operate in most areas of the two largest towns, Carlisle and Barrow, which between them make up a quarter of the total population of Cumbria. Good but less frequent services run in other towns of over 10,000 population.
Trunk routes between large towns are good with hourly or better services on most routes, but many rural areas off main roads have limited or no service.
There can be a wide disparity in services, for example in Copeland areas around Whitehaven have reasonably frequent services, but South of Thornhill there are no longer any bus services.
The Lake District National Park has around 19 million visitors a year to an area with a population of only 40,000, which means that many areas in the central area (Keswick to Windermere, plus Borrowdale, Coniston and Langdale valleys) have much better bus services, especially in the Summer, than could be sustained by the local population.
Prior to the Transport Act 1985, the County Council was spending £2.5million on support of local bus services ( £7.7 million at 2020 values). By 1998 this had fallen to £180,000 per annum. In 1998 the Council received the tenth largest Rural Bus Subsidy Grant settlement in the Country, of just under a £1 million, so a fivefold increase in funding for local bus services. In 2014, in response to Government funding reductions, the Council took the difficult decision to withdraw subsidies for the provision of bus services. Most bus services in the county therefore run on a commercial or voluntary basis. The Council still provides a wide range of support to bus operators and a variety of community led, often demand responsive solutions are in place across the County.
A number of large settlements such as Millom (7.8k), Appleby (3k), Sedbergh (2.7k), Alston (1.1k) Kirkby Stephen (1.8k); Seascale (1.7k), Shap (1.2k), have very limited or no bus service, often due to their location being some distance from other large settlements.
In Spring 2021 the Council was successful with a bid for £1.5 million of support from the Rural Mobility Fund. This will be used to establish pilot schemes in four areas of the county, Egremont/St Bees; Millom; Penrith and Wigton. One of the key objectives of these schemes will be to offer transport for work and post-16 education in rural areas around the "Hub towns" to link with existing transport provision.
The Bus Service Improvement Plan will cover the whole of the current Cumbria County Council area.
It is intended that the same area will be covered by a single Enhanced Partnership with the county's bus operators, and that consideration of franchising is not currently appropriate for the area .
The Plan will be reviewed prior to 31 October 2022.
This plan is intended to support the aspirations set out in the draft Cumbria Transport Infrastructure Plan (CTIP) developed by Cumbria County Council and partners for the period 2022 - 2037.
That plan sets a vision for improving transport and infrastructure in Cumbria that provides for the needs of residents, businesses and visitors as well as respecting our special environment.
The aim of the Cumbria Transport Infrastructure Plan is in 2037 Cumbria will be one of the best connected rural geographies in the UK. Clean growth and de-carbonised transport networks will be integral to a growing, inclusive economy where our communities will be able to access opportunities, services, education and leisure facilities. Cumbria will be a destination of choice; where people choose to live, visit and work.
The development and delivery of accessible, sustainable and connected transport networks is necessary to support communities and economic growth. This needs all modes of transport to be effectively integrated with each other, and with land uses, in a manner that respects our world class environment.
Whilst traffic congestion is not a major issue in Cumbrian towns, the road network of the Lake District struggles at peak times, delaying local traffic and deliveries, whilst parking detracts from the spectacular scenery of the area. Enhancement for cycling and walking can only offer a small part of the solution, so an extensive, cost effective, frequent network of services, operated with top quality modern vehicles, will be essential in encouraging a shift from the private car.
As the economy of the County recovers from the COVID-19 pandemic, and expands to embrace new opportunities, improved public transport to make it a viable alternative to the private car, will be essential to both tackle climate change concerns and keep essential traffic moving to make Cumbria an attractive place to work and live.
Many of the strategic links set out already have strong public transport connections either by bus or rail but there are weak links especially before and after the normal core operating day and between the North and South of the County.
There are issues with lack of inter-ticketing between bus and rail making travel for areas not on the rail network appear complex, even when good bus services are available.
Whilst the core network is well covered providing high quality bus services in less populated areas will be challenging, and demand responsive transport will be explored
The County currently has no Zero Emission buses, and an aim is to make this viable.
- Support innovative approaches to the delivery of new bus services and infrastructure, particularly within rural areas.
- Enhance active and sustainable travel within the heart of our town centres making connectivity a core part of successful public spaces
- Work pro-actively to promote the integration of transport modes, including integrated ticketing and journey planning to support mode choice and the drive to de-carbonise our transport networks.
Since November 2014, with a few exceptions, services in Cumbria have been provided on a fully commercial basis with no financial support from the Council.
Exceptions are a Sunday town service in Kendal, funded under a Planning Agreement with the developer of a local supermarket, plus local funded services in the Frizington, Shap, Ulverston and Windermere areas.
A list of current, (August 2021) services is set out in Appendix 3.
On-street parking in the county is managed by the County Council and is currently free whilst, with few exceptions, off-street parking is managed by district level authorities, private companies plus organisations such as the National Trust and the Lake District National Park Authority. In the Lake District, parking fees can be a major revenue generator for car park operators.
- Over 95% of the market is provided by a single operator (Stagecoach), this offers significant benefits in terms of ticket inter-availability, comprehensive publicity, but has drawbacks of following strategies set nationally.
- Most areas of Barrow and Carlisle have seven day a week services and services running from early morning until late evening.
- There are Sunday services in Workington, but other medium smaller towns have either a limited or no commercially provided Sunday service.
- Outside Carlisle and Barrow most local services finish at around 6.00pm.
- There is a good trunk network along main road between towns operating at least hourly in the daytime with a limited evening and Sunday service.
- Services with the Central Lake District are good with high frequencies seven days a week throughout the year, with enhanced frequencies in Summer (Easter to late October).
- Outside the Lake District, since the withdrawal of Council support, frequencies are limited in most rural areas which are not on trunk links between other towns, and many areas due to the sparse population have no service. The Council supports a Voluntary Social Car Scheme and demand responsive Rural Wheels Scheme to fill gaps in these areas. There are a number of section 22 permit "Community Bus operations".
- Daytime service frequency and coverage within the Central Lake District (Windermere, Ambleside, Coniston, Grasmere, Keswick) has increased significantly within the last 20 years, often commercially but sometimes with initial Council and Lake District National Park Authority support to prove the viability of enhancements.
- Bus stops in most areas are marked and a high proportion of marked stops have timetable posters at the stop.
- There is currently no on-street real-time information but information is available from the internet using via smartphones. QR code links are being added to posters at stops.
- Bus shelters in the county are owned and maintained by Town and Parish councils and in some areas district level authorities. Carlisle and Barrow currently benefit from the provision of shelters by an advertising company. The County Council has a scheme of offering grants towards provision or maintenance of shelters.
- The bus fleet is slowly aging, but has previously benefited from renewal with new vehicles in Carlisle and "Gold" standard vehicles on the 300 (Carlisle - Workington) and X4/5 (Workington - Penrith), plus renewal of buses on the 555 (Keswick - Lancaster) and 599 (open top Grasmere - Bowness-on-Windermere). The fleet in Barrow-in-Furness is elderly but has some of the best reliability statistics in the Country.
- Individual fares are often seen to be high, but value season tickets are available for regular travellers in most areas. Higher fares are often necessary in the Lake District to support an all year around service, whilst after the withdrawal of Council financial support, many rural services rely heavily on pass holders of the English National Concessionary Travel Scheme (ENCTS - known locally as NoWCard), the free scheme for older and disabled people, to fund their survival.
A survey took place at six locations (Barrow; Carlisle; Keswick; Kendal; Penrith, Whitehaven) across the county in July and August 2021, with surveys taking place in each town at both the main bus stop location and a town centre location where both infrequent and non users were seen.
803 face to face surveys took place (another 383 were approached, but were visitors who had not used the bus on their visit so the survey was not continued).
A further 326 surveys were completed online. Overall 73% of those interviewed said they were either Very Satisfied or Satisfied with current services, this rose to 87% of face to face surveys, but disappointingly was only 36% of those who completed the online survey were Satisfied, with 47% saying they were either Fairly or Very Unsatisfied.
Many of the face to face surveys took place at bus stops, so were people already using buses, including visitors, 88% of whom were satisfied with the service. It is possible unhappy customers were more likely to be attracted to go online to comment, than those satisfied with their service, but the question was only asked of those who had said they were bus users, so excluded those without any service
| Total | Answered |
| Very Satisfied | Satisfied | Neither | Fairly Unsatisfied | Very Unsatisfied |
| Satisfied | Neither | Unsatisfied |
Overall | 1129 | 707 |
| 34% | 39% | 8% | 12% | 6% |
| 73% | 8% | 18% |
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|
Face to Face | 803 | 515 |
| 43% | 45% | 5% | 6% | 2% |
| 87% | 5% | 8% |
Online | 326 | 192 |
| 11% | 25% | 17% | 30% | 17% |
| 36% | 17% | 47% |
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Local | 971 | 549 |
| 27% | 42% | 10% | 14% | 7% |
| 69% | 10% | 21% |
Visitor | 158 | 158 |
| 58% | 30% | 4% | 6% | 2% |
| 88% | 4% | 8% |
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Barrow | 110 | 75 |
| 41% | 41% | 7% | 9% | 1% |
| 83% | 7% | 11% |
Carlisle | 138 | 77 |
| 42% | 43% | 12% | 1% | 3% |
| 84% | 12% | 4% |
Kendal | 111 | 88 |
| 44% | 44% | 1% | 7% | 3% |
| 89% | 1% | 10% |
Keswick | 184 | 142 |
| 55% | 37% | 4% | 4% | 0% |
| 92% | 4% | 4% |
Penrith | 148 | 86 |
| 33% | 57% | 3% | 6% | 1% |
| 90% | 3% | 7% |
Whitehaven | 112 | 47 |
| 23% | 55% | 4% | 11% | 6% |
| 79% | 4% | 17% |
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Men | 418 | 260 |
| 35% | 38% | 10% | 13% | 4% |
| 73% | 10% | 17% |
Woman | 693 | 438 |
| 34% | 41% | 7% | 12% | 7% |
| 74% | 7% | 18% |
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ENCTS | 533 | 405 |
| 38% | 40% | 8% | 11% | 4% |
| 77% | 8% | 15% |
Non-ENCTS | 585 | 295 |
| 29% | 39% | 8% | 14% | 9% |
| 68% | 8% | 23% |
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Under 35 | 109 | 79 |
| 37% | 35% | 9% | 16% | 3% |
| 72% | 9% | 19% |
35-54 | 229 | 130 |
| 26% | 40% | 6% | 18% | 10% |
| 66% | 6% | 28% |
55-64 | 239 | 113 |
| 32% | 42% | 12% | 8% | 7% |
| 73% | 12% | 15% |
65+ | 534 | 375 |
| 37% | 40% | 8% | 11% | 4% |
| 77% | 8% | 15% |
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Overall third of those who were interviewed/responded to the online survey said they were "Frequent" bus users (36%), with an even split between those who were occasional (21%); rare (20%) or non-users (23%)
Respondents were asked this question
The most popular response was the "bus drivers" followed by "reliable / Punctual" and "regular / frequent"
| Bus Drivers | 135 |
| Reliable / Punctual | 93 |
| Regular / Frequent | 83 |
| Prevents Driving Costs | 69 |
| Scenery | 63 |
| Clean | 53 |
| Good coverage and connectivity | 49 |
| Cheap / free alternative to other modes | 48 |
| General good quality service | 43 |
| Convenient | 42 |
| Social | 17 |
| Stress Free | 14 |
| Spacious / comfort | 11 |
| Modern | 10 |
| Accessible | 8 |
| Onward active travel | 7 |
Those who were only occasional or non users were asked what stopped them from using buses more
No Service | 170 |
Too Slow | 120 |
Don't go where I want to | 119 |
Cost | 73 |
Don't know what is available | 41 |
Safety | 37 |
Difficulty with luggage | 10 |
Lack of a service was the main reason, followed by services being "too slow", or "not going where I want", but cost was seen as a lower issue.
Those interviewed were asked what would make them use the bus more ?
More Direct Services | 268 |
Extra buses earlier in the morning or later in the evening | 123 |
Lower fares | 107 |
Better Information | 80 |
More reliable services | 71 |
Better quality buses | 67 |
Better waiting facilities | 48 |
More space for wheelchairs | 15 |
The main response was "more direct buses" followed by extra buses in the morning and evening.
Looking at the same question for Cumbria residents who were already bus users, the top two issues were reversed
Extra buses earlier in the morning or later in the evening | 240 |
More Direct Services | 195 |
Better waiting facilities | 131 |
Lower fares | 127 |
More reliable services | 106 |
Better Information | 77 |
Better quality buses | 70 |
More space for wheelchairs or buggies | 48 |
Respondents were asked how they found the times of their bus, and paper timetables came out top, with the poster at the bus stop second.
Paper timetable | 276 |
Timetable at bus stop | 188 |
Already know | 164 |
Bus company website | 164 |
App | 95 |
Other website | 94 |
Council website | 50 |
Word of Mouth | 38 |
Telephone enqury | 5 |
However when asked how they would find information if travelling to another area, websites came out top.
Bus company website | 273 |
Other website | 265 |
Paper timetable | 177 |
Word of Mouth | 112 |
Timetable at bus stop | 105 |
App | 99 |
Council website | 58 |
Telephone enquiry | 40 |
The responses to these two questions support the view that paper publicity in leaflets and displays at bus stops are important, and need to be retained but backed up by easily accessible online information for visitors and those needing to get information on how to travel outside their normal home area (e.g. attending a hospital appointment).
Whilst large areas of the County have few if any bus services, this is often as the population is very low, or in larger settlements (for example Alston, Millom, Kirkby Stephen) that lie large distances from other major centres of population.
The majority of the population have access to reasonable levels of service, although not at the highest (10 minute plus) frequencies.
Some analysis of the availability of bus services within 400 metres walking distance, shows 92% of the population are within walking distance of an at least weekly bus service and 89% have service on five or more days a week. Just over three quarters of residents are within walking distance of a peak work time service
Whilst access to evenings and Sundays is also good, both may be limited with some evening services finishing just after 18:00 whilst the Sunday service in some towns is of a low frequency
Journey time analysis has also been carried out for the six centres where the survey took place (so including Keswick but not Workington in Allerdale).
It demonstrated the position on much of the network in Cumbria that on main road large areas are in commuting times, but rural areas often much closer to the town have no links.
Some of the information, especially in the Kendal and Keswick area may vary between summer and winter timetables.
Population within 400 metres of a Bus Service
| Cumbria |
|
| Barrow |
|
| Carlisle |
|
| Num | % |
| Num | % |
| Num | % |
Wednesday am peak | 429,831 | 83% |
| 56,745 | 99% |
| 83,216 | 94% |
Wednesday inter-peak | 465,339 | 89% |
| 56,745 | 99% |
| 83,537 | 94% |
Wednesday evening | 391,928 | 75% |
| 56,745 | 99% |
| 82,701 | 93% |
Sunday Daytime | 391,868 | 75% |
| 56,325 | 98% |
| 80,469 | 91% |
At least weekly | 480,951 | 92% |
| 56,745 | 99% |
| 85,537 | 97% |
At least every 30 minutes (Wednesday inter-peak) | 398,811 | 77% |
| 56,745 | 99% |
| 83,316 | 94% |
At least every 60 minutes (Wednesday inter-peak) | 425,605 | 82% |
| 56,745 | 99% |
| 83,316 | 94% |
Journey to Work Service | 399,342 | 77% |
| 56,325 | 98% |
| 83,316 | 94% |
Total Population | 520,342 | 100% |
| 57,221 | 100% |
| 88,488 | 100% |
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|
|
| Dalton |
|
| Kendal |
|
| Maryport |
|
| Num | % |
| Num | % |
| Num | % |
Wednesday am peak | 8,125 | 100% |
| 29,091 | 94% |
| 10,234 | 100% |
Wednesday inter-peak | 8,125 | 100% |
| 26,691 | 87% |
| 10,234 | 100% |
Wednesday evening | 8,125 | 100% |
| 20,303 | 66% |
| 10,234 | 100% |
Sunday Daytime | 8,125 | 100% |
| 18,509 | 60% |
| 10,234 | 100% |
At least weekly | 8,125 | 100% |
| 29,691 | 96% |
| 10,234 | 100% |
At least every 30 minutes (Wednesday inter-peak) | 8,125 | 100% |
| 29,388 | 95% |
| 10,234 | 100% |
At least every 60 minutes (Wednesday inter-peak) | 8,125 | 100% |
| 29,691 | 96% |
| 10,234 | 100% |
Journey to Work Service | 8,125 | 100% |
| 28,788 | 93% |
| 10,234 | 100% |
Total Population | 8,125 | 100% |
| 30,799 | 100% |
| 10,234 | 100% |
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|
|
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|
|
| Penrith |
|
| Ulverston |
|
| Whitehaven |
|
| Num | % |
| Num | % |
| Num | % |
Wednesday am peak | 17,230 | 95% |
| 13,873 | 91% |
| 26,173 | 92% |
Wednesday inter-peak | 17,473 | 96% |
| 14,408 | 94% |
| 26,173 | 92% |
Wednesday evening | 17,230 | 95% |
| 13,609 | 89% |
| 26,173 | 92% |
Sunday Daytime | 17,230 | 95% |
| 13,609 | 89% |
| 25,434 | 89% |
At least weekly | 17,473 | 96% |
| 15,034 | 98% |
| 26,173 | 92% |
At least every 30 minutes (Wednesday inter-peak) | 17,230 | 95% |
| 13,609 | 89% |
| 26,173 | 92% |
At least every 60 minutes (Wednesday inter-peak) | 17,230 | 95% |
| 13,873 | 91% |
| 26,173 | 92% |
Journey to Work Service | 17,230 | 95% |
| 13,609 | 89% |
| 26,173 | 92% |
Total Population | 18,201 | 100% |
| 15,304 | 100% |
| 28,436 | 100% |
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| Workington |
|
|
|
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|
| Num | % |
|
|
|
|
|
|
Wednesday am peak | 24,355 | 100% |
|
|
|
|
|
|
Wednesday inter-peak | 24,355 | 100% |
|
|
|
|
|
|
Wednesday evening | 24,355 | 100% |
|
|
|
|
|
|
Sunday Daytime | 24,355 | 100% |
|
|
|
|
|
|
At least weekly | 24,355 | 100% |
|
|
|
|
|
|
At least every 30 minutes (Wednesday inter-peak) | 24,355 | 100% |
|
|
|
|
|
|
At least every 60 minutes (Wednesday inter-peak) | 24,355 | 100% |
|
|
|
|
|
|
Journey to Work Service | 24,355 | 100% |
|
|
|
|
|
|
Total Population | 24,355 | 100% |
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Average fares (single ticket, pence per km) tend to be higher for urban journeys than for longer inter-urban or rural journeys. This is not unusual for public transport services.
Within the larger urban areas the average adult single fare is around 67p/km, but noticeably higher in Carlisle. Shorter trips in the Ambleside and Kendal areas have higher fares (above 70p/km). Child fares are generally set at between two thirds and three quarters of the equivalent adult fare. Carlisle is the outlier here, with child fares
Town | Average Adult Single Fare | Typical Single Fare (trip length) | Typical Single Fare (trip length) | Average Child Single Fare | Child fare as % of adult fares |
| / km |
|
| / km |
|
Ambleside | 76p | £4.90 (6km) | £6.10 (11km) | 55p | 73% |
Barrow | 61p | £1.50 (2km) | £1.90 (4km) | 45p | 74% |
Carlisle | 81p | £1.20 (1km) | £2.30 (4km) | 44p | 54% |
Kendal | 72p | £1.50 (2km) | £1.90 (3km) | 55p | 77% |
Whitehaven | 59p | £1.60 (3km) | £2.10 (4km) | 43p | 72% |
Workngton | 62p | £1.30 (2km) | £1.90 (5km) | 44p | 70% |
In all towns (except Carlisle) return fares are available, and also Day, weekly and season tickets which can reduce fares considerably.
For example in Carlisle a Day ticket is £3.50, so assuming one return trip a day the maximum single is £1.75. A 7 day ticket is £12.50 so assuming one return trip five days a week the maximum single fare is £1.25p, and a 28 day ticket is £46 so assuming one return trip 5 days a week the maximum single fare is £1.15, with better value for those travelling more than once a day and/or using the bus at weekends.
Outside the larger urban areas, fares per km are lower. Journeys tend to be longer, so the fares are higher in absolute terms. As in the larger urban areas, child fares are generally set at between two thirds and three quarters of the equivalent adult fare, with noticeably lower child fares in the Carlisle and Barrow areas.
Again return tickets; day; weekly and season tickets are available which can significantly reduce the costs of travel, and in some cases a Day ticket can be lower than a single fare.
For example a Barrow Day Rider Plus at £7.30 is valid to Kendal, a one way trip of 54km, whilst a Carlisle Day Rider Plus at £7.40 is valid to Crosby (Allerdale) a one way trip of 38km and Penrith a one way trip of 32km.
Group tickets valid for up to 5 people travelling together, for example a Carlisle Group Day Rider plus for up to 5 people is £17.40, so offers better value than individual tickets if more than three people travel together.
Town | Average Adult Single Fare | Typical Single Fare (trip length) | Typical Single Fare (trip length) | Average Child Single Fare | Child fare as % of adult fares |
| / km |
|
| / km |
|
Ambleside | 42p | £6.10 (8km) | £9.00 (26km) | 29p | 69% |
Barrow | 26p | £4.60 (14km) | £5.20 (41km) | 16p | 60% |
Carlisle | 29p | £4.00 (14km) | £9.40 (48km) | 12p | 43% |
Kendal | 27p | £4.20 (17km) | £10.80 (45km) | 19p | 70% |
Keswick | 32p | £2.90 (6km) | £10.80 (45km) | 22p | 69% |
Penrith | 26p | £4.30 (9km) | £8.20 (48km) | 19p | 74% |
Whitehaven | 32p | £2.50 (8km) | £3.40 (10km) | 22p | 66% |
Windermere | 43p | £4.60 (20km) | £10.00 (52km) | 32p | 73% |
Workington | 31p | £2.30 (9km) | £9.00 (65km) | 21p | 68% |
A total of thirty three potential initiatives, interventions and schemes have been identified which may be eligible for future Government funding, detailed in Appendix 1.
Delivery of any of these options will be subject to the availability of sufficient external funding, the relevant community engagement and consultation being undertaken and the appropriate consents obtained via the relevant regulatory authorities.
A summary of the key areas for improvement is stated below.
Access to employment for visitor/hospitality industry in Lake District
Many employers within the hospitality and tourism sectors have struggled to recruit sufficient staff to deliver their services. This has been exacerbated by the United Kingdom leaving the European Union and the COVID-19 pandemic with many workers returning to their home countries. This proposal will deliver a transport solution to enable workers to travel from areas of Cumbria with higher rates of unemployment to locations within the Lake District National Park.
Improve awareness of what is already available and improvements.
This intervention will publicise the existing passenger transport offer in Cumbria via a combination or marketing campaigns, digital information and paper based timetable booklets working in partnership with bus operators, key employers and community groups.
Major infrastructure improvements.
- Re-location of bus stops at Barrow, Town Hall, will incorporate new highway infrastructure to improve access for buses to offer a safer more attractive waiting area for passengers with better access to the town centre area as part of larger re-development of an area hit by closures of flagship stores.
- A contra-flow bus lane on Stricklandgate in Kendal, would offer better access to the main shopping street, and reduce journey times, and remove vehicles from Lowther Street, an area with high pollution levels.
- The Carlisle scheme will provide a busway to serve a new development comprising up to 10,000 dwellings, forming St Cuthbert's Garden Village which is integral to the sustainable growth of the city. Such a large growth in potential traffic will put strains on an already at capacity road network, and will lead to delays on existing bus services. A busway, will offer fast attractive alternative transport from the development to the City Centre.
Better parking restrictions and enforcement.
This proposal will deliver improved on-street parking controls in Ambleside; Carlisle; Borrowdale/Newlands Valley, areas susceptible to parking issues which delay bus services.
This will be achieved by a variety of traditional interventions by Civil Enforcement Officers and the introduction of camera technology where traditional enforcement has not been effective.
Better accessibility for rural areas - to be based on Rural Mobility Fund pilots.
Many rural areas in Cumbria have little or no public transport.
Building on Cumbria County Council's Rural Mobility Fund pilot, due to be launched during 2022, this measure will expand the digital demand responsive transport offer in other localities where a need has been identified.
New bus/rail ticketing to make sustainable travel more attractive to visitors.
Initial conversations with bus and train operating companies indicates an appetite to introduce multi-modal tickets. This will enhance the ability for passengers to travel in Cumbria using a single, transferable ticket which could also be marketed for local events and attractions, making reaching the County by sustainable means more attractive.
Better ticketing for young people; worker; families/groups
This proposal will increase the range of ticket offers available for regular travellers including those attending education courses and the local workforce. If delivered and successful this initiative should achieve reduced private car use and improve access to education and employment where travel costs are currently prohibitive.
Funding for modernisation of fleet to zero emissions.
Cumbria County Council previously applied for funding to deliver zero-emission buses via the Government's All-Electric Bus Town Fund. This proposal will entail engagement with operators to support any aspirations to acquire a fleet of zero-emission vehicles and the installation of the associated charging infrastructure.
The following points are based upon responses made by various stakeholders and respondents to the consultation of the content of this plan.
Further work would be necessary to see if individual projects are deliverable.
If funding becomes available to support the progression of the proposed solutions, the Council will work with operators through the new Enhanced Partnership, and with other stakeholders, to deliver the solutions required.
The Council withdrew it's full budget for financial support of bus services in 2014, and there is a reluctance to introduce new service support, when funds are only available short term, so services could potentially be withdrawn, even if successful in encouraging greater use of the bus if the full costs were not covered at the end of the funding period.
Issue | Proposed Solution |
There is currently only an hourly bus service between Penrith and Keswick. An erratic arrival pattern of trains and the need to make connections on four directions, makes bus/rail interchange unattractive due to potential of long waits, discouraging visitors to Keswick or locals accessing the West Coast Mainline from leaving their car at home. | Increase the frequency of the service between Penrith and Keswick to every 30 minutes, and add extra later evening services. Also of retaining the Hourly Sunday service in winter (currently drops to two hourly) |
Issue | Proposed Solution |
The accommodation and hospitality industry in the Lake District has been badly affected by non-UK staff being unavailable, whilst high house prices mean local staff cannot move into area. | Work with the accommodation and hospitality industry and employment agencies to offer bus service from areas with higher levels of unemployment to allow staff to access jobs in the Lake District |
Issue | Proposed Solution |
A variety of services (all run by Stagecoach) run between Wigton and Carlisle but coordination of timetables is poor. | Look at potential for changes to the service. |
Issue | Proposed Solution |
In Barrow on Sundays two buses service between the Walney and the Town Centre and Furness Hospital and the Town Centre run at similar times, so only an hourly service is available. | Revise the timetable on Service 1 to offer a coordinated half hourly timetable. |
Issue | Proposed Solution |
A number of routes with evenings services have large gaps (e.g. 300 and 104). | Look to fill gaps to run an even frequency throughout the day. |
Issue | Proposed Solution |
Whilst daytime services in the Lake District are good, throughout the year, including on Sundays, most finish at around 6pm, which means visitors who wish to stay later, and workers have to drive. | Investigate offering evening service on key tourist routes in the main Summer season. |
Issue | Proposed Solution |
Poor connectivity to/from much of the County and West Yorkshire | Look at links to Langwathby and Penrith. Better co-ordination between the Settle - Lancaster and Kirkby Lonsdale - Kendal services. Potential to improve the Kirkby Lonsdale - Kendal service to offer more attractive links. |
Issue | Proposed Solution |
There is currently only an off-peak service between Appleby and Penrith. | Invest in a peak service to offer access to employment and education in Penrith starting from Kirkby Stephen. |
Issue | Proposed Solution |
There is a large amount of employers and education providers in the North of the Lillyhall Industrial Estate near Workington. There are car parking issues but the current 30 minute frequency is not attractive. | Examine the feasibility of increasing the frequency at peak times to every 15 minutes. Then use vehicle off peak to enhance services in Whitehaven. |
Issue | Proposed Solution |
Prior to 2014 there was a two hourly link between Penrith and Kendal via Shap and Tebay.
Today there are various limited services only running single trips a few days a week. | Develop a co-ordinated service on the route (especially between Shap and Penrith via Lowther and Clifton). |
Large parts of Cumbria do not face the same problems of congestion and delays as other parts of the country and where issues occur, limited road space or the typography of the area in the Lake District means conventional bus lanes are not feasible.
Issue | Proposed Solution |
In 2015 bus services Kendal were moved from the main shopping street to the bus station, as routes could not keep to time. | Provide a contraflow bus lane on Stricklandgate to allow more services to access the main shopping street, to the benefit of current users and making the existing services more attractive to new users. |
Issue | Proposed Solution |
A new 10,000 home Garden Village is to be developed to the South of Carlisle. This will put pressure on the road network, especially at key junctions which are at over capacity, if a significant amount of traffic is not carried by sustainable means. | Provide a bus only lane between the site and the city centre to reduce journey times and offer an attractive alternative to the car. Explore the use of developer contributions and travel planning to support service costs. |
Issue | Proposed Solution |
Inconsiderate parking on bus stops causes issues for buses being able to pick up, especially wheelchair users and others with mobility problems. | 1) Assess all existing stops for works to introduce clearways or build outs as appropriate. 2) Increased Bus Stop Clearway orders and stops with build outs. 3) Increased enforcement activity at existing stops. 4) Provision of camera enforcement at stops with regular problems, especially with night time economy, where conventional enforcement can be challenging. |
Issue | Proposed Solution |
The main stops in Barrow-in-Furness are poorly located with Northbound stops across a busy road, and one Southbound stop on a bend. | Re-locate the stops outside the Town Hall on a "Bus Only" road, with raised boarding platforms and quality shelters, like a tram stop. |
Issue | Proposed Solution |
Buses approaching the main bus stop in the centre on Ambleside from the North, have to follow a one way system. | Remove small number of parking places at the top of Church Street to widen road to allow large buses to avoid the one-way system to the stops. |
Issue | Proposed Solution |
At the main stop in Ambleside, buses cannot easily pass each other due to a narrow road, so departures can be blocked by loading buses. | Relocate parking outside the library on to Church Street (currently little used coach parking bays). |
Issue | Proposed Solution |
At peak times, especially Saturdays in summer traffic queues to get into Ambleside, leading to long delays for up to 6 buses an hour. | Change traffic light priorities at Waterhead junction to allow more traffic to flow direct into Lake Road |
Issue | Proposed Solution |
Borrowdale and Newlands Valley : Buses are often unable to follow their route due to inconsiderately parked cars. | Remove all on street parking, except for residents |
Issue | Proposed Solution |
Delays on certain sections of the network can lead to unreliability and inefficient operation, with extra recovery time built into timetables | > Carlisle, London Road St Nicholas' Retail Park to City Centre (both directions). > Carlisle Caldewgate to City Centre (inbound) > Ambleside Waterhead (inbound) > Windermere Station (exit). > Ramsey Drive, Parton (indiscriminate parking has led to withdrawal of service). > Head Road, Keswick (entry and exit from bus station). |
Fares are often seen as expensive, but value day and season tickets are available for regular travellers. Fares in the Lake District have to fund the extra resources needed to satisfy peak tourist demand, whilst the withdrawal of subsidy, means on many route fares are high to make the service viable and maximise returns from ENCTS passholders, but deter fare paying passengers.
Issue | Proposed Solution |
Young people between 16-21 on low wages are paying full adult fares. A locally funded scheme operates in the South Lakeland area (A2BNoW) which offers capped off-peak fares for under 19s. | Extend A2BNoW Scheme to cover the whole Country or extend child fares discount to under 21 (from under 16). |
Issue | Proposed Solution |
Most areas of the county have day/season ticket zones for the area surrounding major towns. This is not the case for Kendal where commuters pay the same as someone traveling across the whole county. | Develop a Kendal Plus Zone to cover Barrow, Kirkby Lonsdale, Heversham areas (where day returns are lower than an Explorer ticket). |
Issue | Proposed Solution |
High fares can act as a deterrent to workers using the bus and prevent those on low wages accessing jobs. | Work with operators and employers to offer season ticket deals (using salary sacrifice schemes) to encourage more to use the bus to work. Offer flexible season tickets for those who do not work every day. |
Issue | Proposed Solution |
The costs of travelling by bus is perceived as high by those travelling as a family or in a group | Promote existing Group Day Tickets Work with operators to design and offer group tickets for standard off-peak travel. |
Issue | Proposed Solution |
Uncertainty on the best ticket to buy, especially for those working flexibly, is a deterrent to using the bus. | Introduced "tap on / tap off" technology which will work out the best deal for journeys made. |
There is one operator of 95% plus of the network in Cumbria, and many of the remaining services are designed to offer only enough time for shopping. Where there are services where a co-ordinated day ticket maybe of use, fare levels (to maintain the service) are such that an all Operators Day Ticket would be prohibitively expensive.
Individual co-ordination between operators at key interchange points would be more appropriate
Issue | Proposed Solution |
Penrith is the Gateway station to the Keswick and the North of the Lake District, but no integrated ticketing exists. | Make Keswick part of a PlusBus Zone, so visitors can buy Day and Weekly season tickets. |
Issue | Proposed Solution |
No through ticketing between operators at Silloth, Ulverston and Coniston. | Work with operators to offer through ticketing. |
Rail services in the county tend to be low frequency (hourly or less) and do not run to clock-face timetables, so co-ordination with clockface bus services is difficult.
Also many rail stations are not conveniently located for town centres, so buses would need to divert to serve stations, with usage being likely to be low, and increasing journey times for those on the bus, making services less attractive.
Buses serve the forecourts at Grange over Sands, Penrith and Windermere Stations and frequent services run close to Barrow and Carlisle, Whitehaven and Workington stations.
Issue | Proposed Solution |
Poor connections at stations with bus stops. | Work with train operating companies to offer closer to clock-face frequencies to better link with existing service patterns. |
Issue | Proposed Solution |
Stations not served by buses. | Work with operators to: re-route services to better serve stations where applicable place convenient new stop near stations. |
Cumbria has a single operator (Stagecoach) providing 95%+ of services, in parts of the County they are the only operator
There is only limited on road competition (e.g. sections of 64A in Carlisle; Longtown to Carlisle)
Even where different operators run services, most are aimed at shopping trips, so onward connections and ticket inter-availability are less important.
Issue | Proposed Solution |
Lack of identity as most vehicles are in a generic national livery | Develop (where appropriate) local identities (such as the existing "Lakes") and/or route branding to make passengers feel more connected to their local services. |
Whilst there have been fleet renewal on key routes (300, 555, 599, Carlisle City) the sparse population means many routes are provided by older vehicles, inherited from other parts of the country.
In consultation there is considerable support for electric buses, but the current costs mean that this is going to be difficult to deliver in the short term.
Issue | Proposed Solution |
Lack of modern zero emission vehicles. | Work with operators to bid for funding for an assisted transfer to alternative fuel powered vehicles. |
Issue | Proposed Solution |
Lack of on-board facilities for passengers. | Refurbish vehicles with better seating, wi-fi and on-board USB charging points. |
Issue | Proposed Solution |
Few buses have space to carry bikes | Work with operators to consider how vehicles can be adapted to carry bikes (and large luggage) where appropriate. |
Cumbria has had two Passenger Groups, but membership has been low and loss of key members meant both are dormant.
Issue | Proposed Solution |
Lack Bus Users Groups. | Help to re-establish User Groups in Kendal and West Cumbria and establish groups in Carlisle and Barrow areas |
Issue | Proposed Solution |
Users are unaware who runs buses and how / where to complain when things go wrong. | Develop Passenger Charter to set out
|
Issue | Proposed Solution |
Passengers with mild disabilities can find travel daunting. | Better staff training to help understand those who need extra time or help in making their journey. |
Issue | Proposed Solution |
Those with visual impairments may have difficulty at the stop know if their bus is coming and whilst on the bus knowing when their stop is, especially in early morning and at night. This is a group more likely to need to use public transport. | Investigate more on bus or at stop audio announcements. |
Issue | Proposed Solution |
Many people due to ill health or loss of a partner who did the driving, find they need to use the bus and are not confident travelling which limits mobility. | Establish panels of volunteer "Bus Buddies" across the county (one already operates in Brampton in North of the county), who go out on the bus with first time travellers to help build confidence. |
Issue | Proposed Solution |
Difficulty in board vehicles where buses cannot get to stops, especially for those with mobility issues. | More clearways and bus boarders plus better enforcement of restrictions. |
Cumbria has a well established "Voluntary Social Car Scheme" run by volunteers throughout the County and supported by the Council. It also develop a "Demand Responsive" scheme "Rural Wheels" for those without access to bus services in the early 2000s.
In 2021 the Council successfully bid for funding from the Rural Mobility Fund, for four pilot schemes to offer a high quality service in rural areas to link with existing bus/rail services. The main priority with be access to jobs and post GCSE education and training, but it is planned vehicles will be available from 6am to 11pm and also link with other services.
Since 2014 there has been no budget for the support of local bus services in Cumbria, with gaps being filled with the demand responsive schemes listed above.
Issue | Proposed Solution |
Many areas of the county have no or very limited services and nothing at peaks times, evenings and Sundays. | Subject to the success and lessons learnt from the initial four pilot Rural Mobility Fund services, roll the scheme out to other areas. |
Issue | Proposed Solution |
There is a 15 minute service between Maryport and Whitehaven but road network means journey times are not attractive. | Enhanced priority Better waiting facilities |
The Council provides bus stops flags at marked bus stops and has invested in new "integral" poles with timetable cases at previously unmarked or poorly marked stops
Bus shelters are provided by district and parish level authorities, who it is felt are better positioned to maintain local facilities and judge the suitability of locations, although the Council carries out site meetings with relevant parties when a new shelter is being planned.
The Council offers grants for replacement and refurbishment of old shelters and for new shelters.
Issue | Proposed Solution |
Lack of Shelter and seating at Keswick Bus Station. | The site is privately owned by a supermarket. Work with the owners to offer a suitable upgrade to facilities. |
Issue | Proposed Solution |
Not possible to carry bikes on buses. | Provide bike boxes at key rural bus stops. |
Issue | Proposed Solution |
Kendal Bus Station is the departure point for most town and Northbound longer distance services (into Lake District and to Barrow) but is exposed to wind. | Look to provide fully enclosed waiting area |
Issue | Proposed Solution |
The Scales bus stop on the A66 between Penrith and Keswick, is a popular start point for a walk to Blencathra but there is no formal bus stop and cars park in the lay-by. | Work with National Highways, who look after the A66 to establish a formal stop with lay-by and clearway at Scales. |
Issue | Proposed Solution |
Traffic and inconsiderate parking causes issues for a number of areas where bus services are either delayed or cannot operate | Explore the feasibility of park and ride schemes both inside and outside the Lake District National Park. |
The County Council provides bus timetable posters at 1,350 of the 2,400 marked bus stops in the county. All posters are stop specific, only showing details and times of buses from that stop, and also destination specific, showing all buses to a destination regardless of operator, a design which is rare, if not unique. Specialist software is used which allows font size to be as large as possible to ease ability to read details at the roadside. Recently there has been a switch to allow printing onto waterproof paper with inks which should fade less quickly.
Paper publicity is mainly provided by operators, but the Council produces information where an operator does not. A comprehensive timetable brochure was discontinued about ten years ago due to frequent services changes, and questions of the value in such a large County.
A dedicated set of pages is maintained on the Council's website, with timetable for all services, details of forthcoming changes including where known those for roadworks, details of fares and also links to real-time information on other websites
A Public Transport map is maintained but is only available online,
although printed versions will be sent on request, whilst individual A4 panels more suitable for home printing are also available from the Council's website.
There is currently no roadside real-time information.
The main operator Stagecoach have their own smartphone app, but there is nothing for other operators.
Issue | Proposed Solution |
Lack of real-time Information. | Make destination specific displays available at key locations in all major towns. Outside these areas increase wi-fi strength at key bus stops to allow access to real-time information on smartphone and tablet. |
Issue | Proposed Solution |
TravelWatch NorthWest have highlighted the need for an app to offer timetable, real-time, fares, service alerts etc. - but suggest this should be a national product so it can be used in all parts of the country. | Work with others to investigate a "all areas" app (possibly through Traveline but funded locally). This would be particularly beneficial in Cumbria for visitors who will not need a special app for a short visit to the county. |
Issue | Proposed Solution |
The 0871 number used by Traveline means cost are high for mobile users where the number is not included in call packages | Look to offer a free phone number - similar to the system used in Wales |
Issue | Proposed Solution |
Improve knowledge of existing Services. | Provide timetable displays at all marked bus stops. |
Many of the areas being investigated will be difficult to qualify.
Passenger figures in 2021 will not reflect volumes in 2019 and will differ from 2022. Currently travel by ENCTS passholders is still much lower than in past years, but visitor traffic is higher due to "staycations", despite the loss of overseas visitors and also poor weather this Summer. So volumes in future years will also be subject to factors outside the control of this Plan.
Infrastructure projects to speed buses can be monitored on current and future reliability Infrastructure schemes in Barrow and Kendal to improve bus stop locations should lead to improved passenger satisfaction.
The launch of new works buses, would lead to fewer unfilled vacancies in the hospitality industry and a reduction in unemployment in surrounding areas.
Better ticketing offers should increase the volume of visitors to the county by sustainable means, whilst passenger satisfaction for local people should increase and fares (although seen as a major issue in the current survey) should reduce barriers to using the bus more.
Name of Authority | Cumbria County Council |
Franchising or Enhanced Partnership | Enhanced Partnership |
Date of Publication | 31st October 2021 |
Date of next annual update: | 31st October 2022 |
URL of published report: |
Targets | 2018/19 | 2019/20 | Target for 2024/25 | How will the be measured (50 words max) |
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Journey Time | n/a | n/a | 7% reduction | Review change in areas where priority measures are implemented |
Reliability | n/a | n/a | 93% | Overall operation |
Passenger Numbers | n/a | n/a | 10% growth | Based on 2019/20 |
Average passenger Satisfaction | n/a | n/a | 8% | Face to Face plus online survey |
Delivery | Yes / No | Explanation (max 50 words) |
Make improvements to bus services and planning |
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More frequent and reliable services | Yes | New priority measures. |
Review service Frequency | Yes | Discussions with operators and where appropriate plans to expand frequencies or fill gaps in early morning or evenings |
Increase bus priority measures | Yes | New measures and better enforcement of existing Traffic Regulation Orders at bus stops |
Increase Demand Responsive Transport | Yes | Build on current Rural Wheels scheme and soon to be launched Rural Mobility Fund services to fill gaps where bus services are not viable in rural areas |
Consideration of bus rapid transport networks | Yes | Modernise network with better vehicles and waiting facilities plus priority at traffic lights |
Improvement of planning / integration with other modes |
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Integration with other travel modes | No | Rail network in the County is limited and stations often poorly located which will mean drawbacks significantly outweigh benefits |
Simplify services | No | Most services in Cumbria are already logical and where not the costs of providing separate services outweigh benefits |
Review Socially Necessary services | No | Cumbria has no service deemed "Socially Necessary" |
Invest in Superbus networks | No | Not appropriate for county at current time |
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Improvement to fares and ticketing |
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Lower Fares | Yes | New young persons discounts and group/family ticketing |
Simplify fares | Yes | More attractive area ticketing and combined bus/rail ticketing |
Integrated ticketing between operators and other modes | Yes | Better marked links between rails stations and the closest bus stop. Integrated ticketing. |
Make Improvements to bus passenger experience |
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Higher Spec buses |
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Invest in improved bus specifications | Yes | Look for grants to introduce zero emissions vehicles in Lake District locations |
invest in accessible and inclusive bus services | Yes | Links to employment in the Lake District from areas of higher unemployment. New Rural Mobility Links from rural areas for work |
Protect personal safety of bus passengers | No | Not seen as a major issue in our surveys |
Improve buses for tourist | Yes | Expanded Demand Responsive network to carry visitors, extra evening services. Bus/Rail links |
Invest in decarbonisation | Yes | Look for grants to introduce zero emissions vehicles in Lake District locations |
Improvements to passenger engagement |
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Passenger Charter | Yes | Explain what passengers should expect and what to do when services do not meet standards |
Strengthen Network Identity | Yes | Route and area branding where appropriate |
Improve bus information | Yes | New Real Time information. Expand number of stops with a timetable poster |
Title of scheme | Detail on aspiration [e.g. 'additional bus priority on X corridor', 'flat fares of Y across operators']* | Priority Ranking** | Source of Funding |
| 2022/23 ( £ nominal) |
| 2023/24 ( £ nominal) |
| 2024/25 ( £ nominal) |
| Beyond 2025 ( £ nominal) |
| Total cost of project or proposal ( £ nominal) *** |
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| Resource | Capital | Resource | Capital | Resource | Capital | Resource | Capital | Resource | Capital |
Carlisle, Garden Village Busway | A 10,000 house development is planned on the Southern edge of Carlisle. Current routes will not take extra traffic so sustainable transport need to be popular. Current routes into the City Centre are slow so bus would be unattractive. This would bypass this for quick journey times and efficient use of vehicles. | 3 | DfT - £3bn | DfT |
| 5,000,000 |
| 15,000,000 |
| 15,000,000 |
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| - | 35,000,000 |
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| DfT other (please specify) |
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| - | - |
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| Other Government (please specify) |
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| - | - |
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| Private |
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| - | - |
Kendal, Stricklandgate | Introduce a contraflow bus lane, to reduce journey times, improve reliability and return buses to the popular stops on the main shopping street | 4 | DfT - £3bn | DfT |
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| 1,000,000 |
| 1,000,000 |
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| - | 2,000,000 |
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| DfT other (please specify) |
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| - | - |
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| Other Government (please specify) |
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| - | - |
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| - | - |
Bus Priority (various) | Investigation and implementation of improvements at pinch points (see main report for details) | 21 | DfT - £3bn | DfT |
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| 1,000,000 |
| 1,000,000 |
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| - | 2,000,000 |
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| DfT other (please specify) |
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| - | - |
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| Other Government (please specify) |
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| - | - |
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| Private |
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| - | - |
Parking Constraint | Review all bus stops. Provide CCTV enforce current traffic orders outside daytime, introduce new traffic orders and strict enforcement in Tourist locations to remove delays to buses. | 6 | DfT - £3bn | DfT | 120,000 | 20,000 | 60,000 | 100,000 | 60,000 |
| 120,000 |
| 360,000 | 120,000 |
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| DfT other (please specify) |
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| - | - |
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| Other Government (please specify) |
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| - | - |
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| Private |
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| - | - |
Ambleside Bus improvements | Better access to main stops and improvement to traffic flow to reduce delays | 13 | DfT - £3bn | DfT |
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| 1,000,000 |
| 1,000,000 |
|
| - | 2,000,000 |
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| DfT other (please specify) |
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| - | - |
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| Other Government (please specify) |
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| - | - |
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| Private |
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| - | - |
Barrow Town Hall Bus Stops | Current stops are on opposite sides of a road, with a poorly placed crossing and stop stops are on a bend making loading difficult. Develop a bus only road outside Town Hall with tram style boarding points. | 12 | DfT - £3bn | DfT |
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| - | - |
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| DfT other (please specify) |
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| - | - |
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| Other Government (please specify) |
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| 1,000,000 |
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| - | 1,000,000 |
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| Private |
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| - | - |
Improved Waiting Facilities | Kendal and Keswick Bus Stations | 17 |
| DfT |
| 100,000 |
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| - | 100,000 |
New Stops | Scales on A66 East of Keswick | 23 |
| DfT | 8,000 | 20,000 | 8,000 |
| 8,000 |
| 16,000 |
| 40,000 | 20,000 |
Lake District Park & Ride | Feasibility Study | 33 |
| DfT |
| 100,000 |
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| - | 100,000 |
Bus Rapid Transport | Feasibility Study in West Cumbria Service 30 route | 29 |
| DfT |
| 100,000 |
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| - | 100,000 |
Young Persons travel | Extend upper age limited to 21 | 8 |
| DfT | 1,250,000 |
| 350,000 |
| 50,000 |
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| 1,650,000 | - |
Access to employment | Short term subsidy season tickets for those starting in low paid employment | 22 |
| DfT | 125,000 |
| 125,000 |
| 125,000 |
| 250,000 |
| 625,000 | - |
Family / Group Travel | Fares are perceived as high for those travelling in a group. Introduce more group ticketing | 15 |
| DfT | 800,000 |
| 500,000 |
| 250,000 |
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| 1,550,000 | - |
Tap on / off technology | Upgrade of operators systems to allow for cap fares using contactless cards | 16 |
| DfT |
| 500,000 |
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| - | 500,000 |
Bus/Rail ticketing | Many visitors arrive in Cumbria by car unaware of fares deals. Offer combined bus/rail ticketing | 7 |
| DfT |
|
| 100,000 |
| 60,000 |
| 40,000 |
| 200,000 | - |
Penrith - Keswick Corridor | Currently every 60 minutes make 30 to improve connections | 2 |
| DfT | 150,000 |
| 100,000 |
| 50,000 |
|
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| 300,000 | - |
Lakes Hospitality Transport | Employers in Lake District cannot get staff and no transport from areas of unemployment | 1 |
| DfT | 750,000 |
| 500,000 |
| 300,000 |
| 100,000 |
| 1,650,000 | - |
Access to Employment from Kirkby Stephen and Appleby | No peak buses for workers in Penrith | 32 |
| DfT | 25,000 |
| 25,000 |
| 25,000 |
| 25,000 |
| 100,000 | - |
Improve evening trunk routes to hourly timetable | Provide extra services | 25 |
| DfT |
|
| 500,000 |
| 350,000 |
| 250,000 |
| 1,100,000 | - |
Hadrian's Wall Bus | Until 2014 a popular service ran from Carlisle and Brampton to destinations on the Wall | 30 |
| DfT |
|
| 150,000 |
| 100,000 |
| 50,000 |
| 300,000 | - |
Peak buses to Lillyhall Industrial Estate | Currently every 30 minutes - make every 15 | 26 |
| DfT | 50,000 |
| 40,000 |
| 25,000 |
| 10,000 |
| 125,000 | - |
No buses from Cleator Moor to West Cumberland Hospital | Divert current service and offer new service to area of Hensingham currently served | 24 |
| DfT |
|
| 111,000 |
| 80,000 |
| 59,000 |
| 250,000 | - |
Lake District Evening Service | Most services have good daytime frequency but end at 6pm | 19 |
| DfT |
|
| 300,000 |
| 225,000 |
| 175,000 |
| 700,000 | - |
Introduction of Zero Emission Buses | Provide up to grants towards extra costs of ? New buses a year and infrastrucure costs of depot upgrade | 9 |
| DfT |
| 3,300,000 |
|
|
| 2,700,000 |
|
| - | 6,000,000 |
Recovery Support | Maintain services where revenue has not reached 2019 level once Bus Recovery Grant is withdrawn | 5 |
| DfT |
| 500,000 |
|
|
|
|
|
| - | 500,000 |
555 Enhancement | Work with Lancashire County Council to maintain Summer servcie throughout the year | 18 |
| DfT | £150,000 |
| £75,000 |
| £25,000 |
|
|
| 250,000 | - |
Better Services for Rural Areas | Expansion of original Rural Mobility Funded schemes to other areas to offer bettter access to work | 11 |
| DfT |
|
|
|
| 540,000 | 300,000 | 300,000 |
|
|
|
Improve vehicle standards with wireless charging, wifi, better seats, on-bus announcements/dispalays | Work with operators to refurbish existing fleet on Services 30, in West Cumbria and 61 and 67 in Carlisle | 10 |
| DfT | £350,000 |
| £225,000 |
| £225,000 |
|
|
| 800,000 | - |
Raise awareness of what is already available. | Lack of understanding of existing services, fares, information. Need for proper marketing | 14 |
| DfT | 50,000 |
| 50,000 |
| 50,000 |
| 100,000 |
| 250,000 | - |
Traveline | 0871 number is off-putting to callers. Make a freephone number | 31 |
| DfT | 50,000 |
| 50,000 |
| 50,000 |
| 50,000 |
| 200,000 | - |
Develop a Nationwide travel app | Rather than many local products, a product that can be used Nationwide (so visitors are already aware of it), but funded via local contributions | 27 |
| DfT | 2,000 | 10,000 | 2,000 |
| 2,000 |
| 4,000 |
| 10,000 | 10,000 |
Realtime Information | Currently none in County. Introduce "next departure screens" at key bus stop locations in main towns. | 20 |
| DfT | 180,000 | 540,000 | 360,000 | 540,000 | 360,000 |
| 720,000 |
| 1,620,000 | 1,080,000 |
Extra Local Transport Partnership Officers | To investigate and identify local issues and help develop new solutions to advise future investment | 28 |
| DfT | 100,000 |
| 100,000 |
| 100,000 |
| 100,000 |
| 400,000 | - |
|
|
|
|
|
|
|
|
|
|
|
|
| - | - |
|
|
|
|
| 4,160,000 | 11,190,000 | 3,731,000 | 18,640,000 | 3,060,000 | 21,000,000 | 2,369,000 | - | 13,320,000 | 50,830,000 |
Bus operators |
Arriva North East Limited |
Blueworks Private Hire |
Border Ramber Rural Transport Services |
Borders Buses Ltd, c/o West Coast Motors |
Cumbria Classic Coaches |
Ellenvale Coach Company Ltd |
Fellrunner Village Bus Ltd |
Houston's Coaches |
Jansen Travel Ltd |
Kirkby Lonsdale Coach Hire |
Lakeland Commercials |
Little White Bus |
Mountain Goat |
Muncaster Microbus |
NBM Hire |
Reay's Coaches |
Stagecoach North West |
Telford's Coaches Ltd |
The Travellers Choice |
Western Dales Community Bus Service Ltd |
Woof's of Sedbergh |
Wright Bros Coaches Ltd |
|
Community Wheels Steering Group Chairs |
Community Transport - Appleby |
Community Transport - Arnside |
Community Transport - Kendal |
|
Cumbria County Council |
Capital Programme Team |
Community Rail Manager |
Economic Development and Planning Team |
Elected Members |
Highways Network Team |
Parking Services Team |
Streetworks Team |
Traffic Management Team |
|
Friends and community groups |
106 Partnership |
Alston Moor Communoty Transport |
Arnside Car Scheme |
Aspatria Community Transport |
Brampton Dial-a-Ride |
Burton in Kendal Car Scheme |
Cumbria Community Transport |
Friends of Eden Valley Public Transport |
Friends of the Lake District |
Friends of the Settle - Carlisle Line (FoSCL) |
Friends of the X112 |
Go Gilsland |
Holme Car Scheme |
Kendal Bus Users |
Kirkby Lonsdale Car Scheme |
Levens Neighbours |
Northern Fells Group |
Storth Car Scheme |
West Cumbria Bus Users |
Wigton Community Transport |
|
Members of Parliament |
MP for Barrow and Furness |
MP for Carlisle |
MP for Copeland |
MP for Penrith and the Border |
MP for Westmorland and Londsale |
MP for Workington |
|
Other organisations |
ACTion with Communities in Cumbria |
Barrow and District Disability Association |
Barrow and District Society for the Blind |
Brampton Community Centre |
Carlisle Blind Society |
Community Transport in Cumbria |
Copeland Disability Forum |
Co-wheels Car Club |
Cumbria Council for Voluntary Service |
Cumbria Mobility Network |
Cumbria Tourism |
Good Neighbours |
Lift share.com |
Royal National Institute of Blind People |
Special Educational Needs and Disabilities Alliance Cumbria |
The Guide Dogs for the Blind Association |
Transport Focus |
Travel Assist |
|
Public sector organisations |
Allerdale Borough Council |
Barrow Borough Council |
Blackburn with Darwen Council |
Blackpool Council |
Carlisle City Council |
Copeland Borough Council |
Cumbria Association of Local Councils |
Cumbria Local Enterprise Parnership |
Department for Work and Pensions |
Dumfries and Galloway Council |
Durham County Council |
Eden District Council |
Lake District National Park Authority |
Lancashire County Council |
North Yorkshire County Council |
Northumberland County Council |
Scottish Borders Council |
South Lakeland District Council |
Transport North East |
Yorkshire Dales National Park Authority |
|
Trade associations |
Community Transport Association |
Confederation of Passenger Transport UK |
Cumbria Coach Operators Association |
|
Train operating companies |
Avanti West Coast |
Northern Railway |
TransPennnine Express |
Ser | Route |
| M-F | Peak | Eve | Sat | Sun | Oth | Issues |
|
|
|
|
|
|
|
|
|
|
1 | Barrow : Furness General Hospital - Town Hall - Biggar Bank |
| 12 | Y | 60 | Y | 60 | - | Some timetable variations on Saturdays : Poor co-ordination with 2 (Walney) and 6 (Hospital) on Sundays |
1 | Whitehaven : Lowca - Parton - Bransty - Town Centre - Mirehouse |
| 30 | Y | X | Y | 2j | - | - |
2 | Barrow : West Shore - Walney - Tesco |
| 15 | Y | X | Y | 60 | - | Poor co-ordination with 1 (Walney) on Sundays |
2 | Whitehaven : Kells - Woodhouse - Cemetery |
| 30 | Y | 2j | Y | 120 | - | - |
3 | Barrow : Ormsgill - Town Hall - Newbarns |
| 12 | Y | 60 | Y | 60 | - | Some timetable variations on Saturdays |
3 | Whitehaven : Corkickle - Mirehouse |
| 30 | Y | Y | Y | 2j | - | Poor co-ordination with 3A |
3A | Whitehaven : Corkickle - Mirehouse |
| 30 | Y | Y | Y | X | - | Poor co-ordination with 3 |
4 | Barrow : Holbeck Park - Town Hall - Tesco |
| 30 | Y | Y | Y | 60 | - | - |
5 | Barrow : North Scale - Vickerstown - Town Centre |
| 30 | X | X | Y | X | - | - |
6 | Barrow via Dalston, Furness General Hospital |
| 20 | Y | 60 | Y | 60 | - | - |
" | " | Barrow - Furness Hospital | also Service 1 |
|
|
|
| - | Poor co-ordination on Sundays |
" | " | Barrow - Dalton (Greystone Estate) | 20/40 | Y | 60 | Y | 60 | - | - |
" | " | Ulverston - Croflands | 20/40 | Y | 60 | Y | 60 | - | - |
" | " | Barrow - Ulverston - Haverthwaite - Bowness - Windermere | 4j | Y | X | Y | 120 | - | - |
11 | Barrow - Roa Island - Coast Road - Bardsea - Ulverston |
| X | X | X | X | X | Y | Monday - Thursday : Thursday funded by Friends of X112 |
29 | Whitehaven - Distington - Lillyhall - Workington |
| 30 | Y | X | Y | X | - | - |
" | " | Workington - Whitehaven | also Service 30 |
|
|
|
| - | - |
" | " | Distingtion - Workington / Whitehaven | also Service 30 |
|
|
|
| - | - |
30 | Maryport - Workington - Whitehaven - Thornhill / Frizington |
| - |
|
|
|
|
| - |
" | " | Maryport - Workington | 15 | Y | 60 | Y | 60 | - | also 300 (Sundays with 300) |
" | " | Workington - Whitehaven | 15 | Y | 60 | Y | 60 | - | - |
" | " | Whitehaven - Frizington | 30 | Y | 120 | Y | 120 | - | - |
" | " | Whitehaven - Egremont | 30 | Y | 60 | Y | 60 | - | - |
39 | Blennerhasset - Great Orton - Carlisle |
|
|
|
|
|
| 1j | Once a week service (was twice) |
40 | Kendal : Sandylands - Helme Chase - Oxenholme |
|
|
|
|
| 60 | - | Funded by Supermarket Developer |
41/A | Kendal : Oxenholme - Asda - Kendal Parks - Westmorland Hospital |
| 30 | Y | X | Y | 60 | - | Sunday is Service 40 |
" | " | Kendal - Helme Chase | also Service 42 |
|
|
|
| - | - |
42/A | Kendal : Rinkfield - Helme Chase - Heron Hill - Valley Drive - Castle Green |
| 30 | Y | X | Y | 60 | - | Sunday is Service 40 |
" | " | Kendal - Helme Chase | also Service 41/41A |
|
|
|
| - | - |
" | " | Kendal - Castle Green | 60 | Y | X | Y | 60 | - | - |
" | " | Kendal - Willow Grove | 60 | X | X | Y | X | - | - |
43/A | Kendal : Sandylands - Morrisons |
| 30 | Y | X | Y | 60 | - | Sunday is Service 40 |
" | " | Sandylands - Morrisons | 60 | Y | X | Y | 60 | - | Sunday is Service 40 |
44 | Kendal : Beast Banks - Hallgarth |
| 30 | Y | X | Y | X | - | - |
45 | Kendal : Burneside - Kentrigg |
| 60 | X | X | Y | X | - | - |
46 | Kendal : Beast Banks - Vicarage Park - Wattsfield - Collinfield - Kirkbarrow |
| 60 | X | X | Y | X | - | - |
50/51 | Workington : Moorclose - Derwent Howe - Town Centre |
| 15 | Y | 1j | Y | 90 | - | 52 also serves Moorclose shops |
52 | Workington : Harrington - Salterbeck - Workington - Seaton |
| 30 | Y | X | Y | 90 | - | 50/51 also serves Moorclose shops |
60 | Carlisle : Sandsfield Park - Infirmary - City Centre - Carleton Clinic |
| 30 | Y | 2j | Y | - | - | - |
" | " | Sandsfield Park - City Centre |
|
|
|
| 60 | - | Sunday is provided by 61B |
" | " | City Centre - Infirmary | with 67 |
|
|
|
|
| - |
" | " | London Road - City Centre | with 61 / 104 |
|
|
|
|
| - |
60 | Skinburness - Silloth - Allonby - Mawbray - Maryport - Workington |
| 4j | X | X | X | X | - | - |
" | " | Maryport - Workington | with 30 |
|
|
|
|
| - |
61/A | Carlisle : Harraby East - City Centre - Morton Park |
|
|
|
|
|
|
| Different Timetable on Saturdays |
" | " | Harraby East - City Centre | 7 | Y | 30 | 10 | 15 | - | - |
" | " | London Road - City Centre | with 60 / 104 |
|
|
|
|
| up to 12 buses an hour |
" | " | Morton Park - City Centre | 15 | Y | 30 | 20 | 30 | - | also 62 from Morton Park (different route) |
" | " | Morton West - City Centre | 15 | Y | 60 | 20 | 60 | - | - |
" | " | Orton Road - City Centre | with 60 |
|
|
| 30 | - | - |
" | " | City Centre - Sandsfield Park |
|
|
|
| 60 | - | Monday to Saturday is 60 |
62 | Carlisle : Morton Park - City Centre - Lowry Hill - Asda - Crindledyke |
|
|
|
|
|
|
| - |
" | " | Morton Park - City Centre | 15 | Y | 60 | Y | 60 | - | also 61 from Morton Park (different route) |
" | " | City Centre - Lowry Hill | 15 | Y | 1j | Y | 60 | - | - |
" | " | Lowry Hill - Crindledyke | 30 | Y | X | Y | X | - | - |
" | " | Kingmoor Park (Central) - Carlisle | X | 6j | X | X | X | - | Peak only (M-F) |
64A | Carlisle : Dobbies - The Beeches - Morton Park - Houghton Hall - Asda |
| 5j | Y | X | Y | X | - | - |
" | " | Dobbies - City Centre | Also covered by 400 |
|
|
|
|
| - |
" | " | Morton Park - City Centre | Also covered by 61, 62 |
|
|
|
|
| - |
" | " | Houghton - City Centre | Also covered by 179 |
|
|
|
|
| - |
" | " | Morrisons - City Centre | Also covered by 62 / 79 / X95 |
|
|
|
|
| - |
67 | Carlisle : Upperby - City Centre - Infirmary - Belle Vue |
| 10 | Y | 30 | Y | 30 | - | - |
68 | Cockermouth - Great Broughton, - Broughton Moor - Dearham - Maryport |
| 4j | X | X | X | X | - | No Peak or Saturday service |
69 | Carlisle - Edentown - Stanwix - City Centre - Cemetery - Holme Head |
| 60 | X | X | Y | X | - | Much on other routes |
73 | Carlisle - Keswick via Caldbeck, Hesket Newmarket, Ireby, Bassenthwaite |
|
|
|
| 1j |
|
| Summer Saturdays only |
" | " | Keswick - Hesket Newmarket |
|
|
| 2j |
|
| Summer Saturdays only |
74/75 | Dalston - Cummesdale - Carlisle - Scotby - Wetheral |
|
|
|
|
|
|
| - |
" | " | Dalston - Cummersdale - Carlisle | 60 | Y | X | Y | X | - | - |
" | " | Cotehill - Wetheral - Durranhill - Carlisle | 60 | Y | X | Y | X | - | Durranhill also served by 76 |
76 | Carlisle : St Anns Hill - Stanwix - City Centre - Botcherby - Durranhill |
| 20 | Y | 60 | Y | 60 | - | Part of Durranhill not served in evening |
77/A | Keswick - Buttermere via Whinlatter, Lorton |
| 60 | X | X | 60 | 60 | - | Summer only |
" | " | Keswick - Whinlatter | 120 | X | X | 120 | 120 |
| Summer only |
" | " | Keswick - Catbells | 7j | X | X | 7j | 7j |
| Summer only |
78 | Keswick - Lodore - Grange Bridge - Rosthwaite - Seatoller (Borrowdale) |
| 30 | X | X | 30 | 30 | - | - |
" | " | Keswick - Lodore - Grange Bridge - Rosthwaite - Seatoller (Borrowdale) | 60 | X | X | 60 | 60 | - | - |
79 | Dumfries - Annan - Gretna - Longtown - Carlisle |
| 60 | Y | 60 | Y | 120 | - | - |
" | " | Longtown - Annan | 30 | Y | 60 | Y | 120 | - |
|
" | " | Longtown - Carlisle | Also covered by 127A / X95 |
|
|
|
|
|
|
" | " | Kingstown - Carlisle | Also covered by 62 / 127A / X95 |
|
|
|
|
|
|
81 | Lancaster - Hornby - Kirkby Lonsdale |
| 6j | Y | X | Y | 60 | - | Sundays is a LCC contract |
" | " | Lancaster - Kirkby Lonsdale | Also covered by 582 |
|
|
|
|
| - |
88 | Wigton Town Service |
| 4j | X | X | X | X | - | - |
" | " | Wigton - Oulton | 4j | X | X | X | X | - | - |
91 | Carlisle : Carleton Clinic, Upperby, Denton Holme - Dalston (Caldew School) |
|
|
|
|
|
| Sch | - |
93 | Bowness on Solway - Glasson - Burgh by Sands - Carlisle |
| 3j | Y | X | Y | X | - | - |
" | " | Anthorn - Kirkbride - Thurstonfield - Carlisle | 2j | X | X | Y | X | - | - |
" | " | Bowness - Carlisle | 5j | Y | X | Y | X | - | - |
99 | Arnside / Kendal via Milnthorpe |
|
|
|
|
|
| Sch | - |
100 | Alston - Crook via Killhope Museum, Weardale Museum |
|
|
|
|
|
| Sun | Suspended due to COVID |
104 | Whinfell (Center Parcs) - Penrith - Plumpton - High Hesket - Carlisle |
|
|
|
|
|
|
| - |
" | " | Whinfell - Penrith | 60 | Y | Y | Y | 120 | - | - |
" | " | Penrith - Carlisle | 30 | Y | Y | Y | 120 | - | - |
" | " | Harraby - Carlisle | 30 | Y | Y | Y | 120 | - | - |
105 | Greystoke - Motherby - Penruddock - Dacre - Penrith |
|
|
|
|
|
| Tue | Tuesday only |
106 | Penrith via Grayrigg, Tebay, Orton, Shap, Lowther, Clifton |
|
|
|
|
|
| TF | plus suspended Wednesday / Locally funded |
111 | Penrith - Burnbanks - Bampton - Helton - Askham - Penrith |
|
|
|
|
|
| Thu | Thursday only |
113 | Garsdale - Hawes - Gayle |
| 3j | X | X | Y | 2j | - | - |
127 | Newcastleton - Longtown - Carlisle |
| 5j | Y | X | X | X | - | Funded by Border Council |
" | " | Moat - Carlisle |
|
|
|
|
| MWTh | 3j - locally funded |
130 | Melmerby - Carlisle via Langwathby - Lazonby |
|
|
|
|
|
| Wed |
|
132 | Edenhall - Penrith |
|
|
|
|
|
| Fri |
|
132 | Calthwaite - Penroth via Newton Reigny, Laithes, Blencow, Newbiggin |
|
|
|
|
|
| Fri |
|
134 | Armathwaite - Penrith via Ainstable, Lazonby, Great Salkeld |
|
|
|
|
|
| Wed |
|
135 | Winskill - Penrith via Skiwith, Culgaith, Langwathby |
|
|
|
|
|
| Thu |
|
137 | Langwathby - Penrith via Little Salkeld, Kirkoswald, Lazonby |
|
|
|
|
|
| Thu |
|
138 | Culgaith - Penrith via Newbiggin, Skirwith, Ousby |
|
|
|
|
|
| Tue |
|
139 | Melmerby - Penrith via Little Salkeld, Langwathby |
|
|
|
|
|
| Tue |
|
140 | Melmeby to Penrith via Skirwith, Langwathby |
|
|
|
|
|
| Wed |
|
141 | Newbiggin - Carlisle via Newton Reigny, Ivegill (2nd Thursday) |
|
|
|
|
|
| Note | 2nd Thursday |
179 | Carlisle - Annan via Houghton, Longtown, Gretna |
| 60 | Y | X | Y | X | - | - |
185 | Haltwhistle - Birdoswald via Gilsland |
| 3j | X | X | Y | X | - | Funded by Northumberland CC |
208 | Keswick - Aira Force - Glenridding - Patterdale (for Ullswater) |
|
|
|
|
|
| Sat | Summer Saturdays only |
216 | Branthwaite - Cleator - Moor Row - Whitehaven |
|
|
|
|
|
| Mon | - |
217 | Frizington - Cockermouth via Lamplugh, Eaglesfield |
|
|
|
|
|
| Wed | Provided with local funding |
218 | Workington via Frizington, Rowrah, Branthwaite |
|
|
|
|
|
| Fri | Provided with local funding |
300 | Workington via Wigton, Aspatria, Maryport, Whitehaven, Workington |
| 60 | Y | 2j | Y | 120 | - | - |
300 |
| Carlisle - Wigton | 30 | Y | 2j | Y | 120 | - | Also covered by 400, 554, and 600 |
382 | Lockerbie via Gretna |
| 4j | Y | X | Y | 3j | - | funded by Borders Council |
400 | Durdar via Blackwell |
| 120 | Y | X | Y | X | - | - |
400 | Skinburness via Wigton. Abbeytown, Silloth |
| 120 | Y | X | Y | 180 | - | Sundays = Summer only |
445 | Bowston - Burneside - Hallgarth - Beast Banks - Queen Katherine Sch |
|
|
|
|
|
| Sch |
|
505 | Coniston - Hawkshead - Windermere - Ambleside |
| 60 | X | 1j | Y | 60 | - | - |
" | " | Coniston - Hawkshead - Windermere - Ambleside | 120 | X | X | Y | 3j | - | - |
508 | Penrith - Windermere via Patterdale & Kirkstone Pass |
|
|
|
|
|
|
| - |
" | " | Penrith - Pooley Bridge - Patterdale | 60 | Y | 1j | Y | 60 | - | - |
" | " | Penrith - Pooley Bridge - Patterdale | 120 | Y | X | Y | 3j | - | - |
" | " | Patterdale - Windermere via Kirkstone Pass | 120 | X | 1j | Y | 120 | - | Summer only |
" | " | Windermere - Bowness | also covered by 599 / 755 / 6 |
|
|
|
|
| Summer only |
516 | Windermere - Ellterwater - Dungeon Ghyll (Langdale) |
| 120 | X | X | Y | 120 | - | 2j to Kendal (also covered by 555) |
525 | Hawkshead via Hill Top (Beatrix Potter) - Hawkshead (from Ferry House) |
| 40 | X | X | Y | 40 | - | Summer only (Suspended in 2021 and 2021 due to COVID) |
530 | Cartmel - Grange-over-Sands - Kendal |
| 2j | X | X | X | X | - | X6 : Grange-over-Sands to Kendal |
532 | Higher Grange - Grange-over-Sands |
| 2j | X | X | X | X | - | - |
550 | Milnthorpe - Arnside - Morecambe |
|
|
|
|
|
| Tue |
|
551 | Arnside - Milnthorpe - Kirkby Lonsdale |
|
|
|
|
|
| Thu |
|
552 | Arnside via Natland, Sedgwick, Milnthorpe, Sandside |
|
|
|
|
|
| MWF |
|
554 | Keswick - Castle Inn - Bothel - Wigton - Carlisle |
| 4j | X | X | Y | 3j | - | Bothel - Carlisle : Also 600, Wigton - Carlisle also 300, 400, 600 |
555 | Lancaster - Kendal - Windermere - Ambleside - Grasmere - Keswick |
|
|
|
|
|
|
| - |
" | " | Lancaster - Carnnforth - Burton - Holme - Milnthorpe - Kendal | 60 | Y | 60 | Y | 120 | - |
|
" | " | Lancaster - Kendal (Direct) | note | X | X | Y | X | - | also runs (60) M-F July to September |
" | " | Kendal - Keswick | 60 | Y | 3j | Y | 120 | - |
|
" | " | Kendal - Keswick | note | Y | 3j | Y | 60 | - | M-F runs (60) M-F except July to September (30) |
" | " | Windermere - Ambleside (with 505 / 599) | 30 | Y | 3j | Y | 120 | - |
|
" | " | Windermere - Ambleside (with 505 / 599) | >20 | Y | 3j | Y | >20 | - | Summer |
" | " | Ambleside - Grasmere (with 599) | 30 | Y | 3j | Y | 120 | - |
|
" | " | Ambleside - Grasmere (with 599) | >20 | Y | 3j | Y | >20 | - | Summer |
" | " | Grasmere - Keswick | 60 | Y | 1j | Y | 120 | - |
|
" | " | Grasmere - Keswick | 30 | Y | 1j | Y | 60 | - | Saturdays & School Holidays in Summer |
562 | Bolton - Crosby Ravensworth - Morland - Penrith |
|
|
|
|
|
| Tue |
|
563 | Appleby - Kirkby Thore, - Temple Sowerby - Penrith |
| 3j | X | X | X | X | - | - |
567 | Kirkby Lonsdale - Lupton - Crooklands - Endmoor - Kendal |
| 6j | Y | X | Y | X | - | - |
570 | Ravenstonedale via Grayrigg, Tebay, Orton, Shap |
|
|
|
|
|
| Thu |
|
571 | Brough via Grayrigg, Tebay, Ravenstonedale, Kirkby Stephen |
|
|
|
|
|
| Mon |
|
572 | Kirkby Stephen - Brough - Barnard Castle |
|
|
|
|
|
| Wed |
|
580/1 | Skipton - Kirkby Lonsdale via Settle, Ingleton |
| 120 | Y | X | Y | 2j | - | Sunday Summer only |
582 | Kirkby Lonsdale to Lancaster |
| 120 | Y | X | Y | 60 | - | Also covered by 80/81 |
597 | Windermere Town Service |
|
|
|
|
|
| TThF | morning only : Provided with local funding |
599 | Grasmere - Ambleside - Windermere - Bowness-on-Windermere |
| 20 | X | X | Y | 20 | - | - |
599 | Grasmere - Ambleside - Windermere - Bowness-on-Windermere |
| 60 | X | X | Y | 60 | - | - |
600 | Carlisle - Wigton - Bolton-Low Houses - Bothel - Cockermouth |
| 7j | Y | X | Y | X | - | Also 554 Bolton-Low-House - Carlisle, and 300, 400. 554 Wigton - Carlisle |
605 | Caldbeck via Sebergham |
|
|
|
|
|
| Tue | - |
646 | Penrith Town Service |
| 60 | X | X | Y | X | - | - |
680 | Hallbankgate - Castle Carrock - Heads Nook - Carlisle |
|
|
|
|
|
| TTh | No Service in School Holidays |
681 | Haltwhistle via Halton Lea Gate |
| 2j | X | X | Y | X | - | funded by Northumberland CC |
685 | Carlisle - Warwick Bridge - Brampton |
| 30 | Y | Y | Y | 60 | - | - |
685 | Carlisle - Brampton - Haltwhistle - Hexham - Newcastle |
| 60 | Y | Y | Y | 120 | - | Sundays to Newcastle by connection |
755 | Heysham via Morecambe - Kendal - Windermere - Bowness |
| 4j | X | X | Y | 4j | - | - |
888 | Newcastle - Hexham - Alston - Penrith - Keswick |
| 1 | X | X | 1 | 1 | - | Daily July to September only |
888 |
| Penrith - Keswick | Also X4/5 |
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889 | Alston - Nenthead - Hexham |
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| Tue | funded by Northumberland CC |
BR1 | Carlisle via Irthington, Laversdale, Crosby on Eden (Mon and Wed) |
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| TF | Tuesday & Friday |
BR3 | Low Row via Lanercost, Banks Turret, Birdoswald, Gilsland |
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| Wed | Wednesday only |
C1-3 | Cockermouth Town Service |
| 60 | Y | X | Y | X | - | Funded by Story Homes |
M1 | Town Service : Ellenborough - Ewanrigg - Cottage Hospital |
| 60 | X | X | Y | X | - | off peak only |
NT1 | Wigton School via Beckfoot, Abbeytown |
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| Sch | School Bus |
S1 | Dent Station - Sedbergh - Kendal |
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| Sat | Saturday only |
S3 | Dent - Sedbergh - Garsdale - Hawes |
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| Wed | Wednesday only |
S4 | Sedbergh - Cautley - Kirkby Stephen - Brough |
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| Fri | Fridays (+ 1 trip Sedbergh - Kirkby Stephen on Tuesday and Thursday) |
S5 | Kirkby Stephen via Newbigin on Lune, Ravenstonedale |
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| Thu | Thursday only |
S6 | Kirkby Stephen - Brough - Warcop - Appleby - Penrith |
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| Tue | Tuesday only |
W1 | Sedbergh - Oxenholme - Kendal |
| 2j | X | X | X | X | - | - |
X4/5 | Workington - Cockermouth - Keswick - Penrith |
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" | " | Workington - Bridgefoot - Keswick | 60 | Y | Y | Y | 60 |
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" | " | Workington - Bridgefoot - Keswick | 60 | Y | Y | Y | 120 |
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" | " | Workington - Cockermouth - Dubwath | 30 | Y | Y | Y | 60 | - |
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" | " | Workington - Cockermouth - Dubwath | 30 | Y | Y | Y | 120 | - |
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X4 | " | Dubwath - Castle Inn - Braithwaite - Keswick | 120 | Y | Y | Y | X | - |
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X5 | " | Dubwath - Thornthwaite - Braithwaite - Keswick | 30/60 | Y | Y | Y | 60 | - | 3 every 2 hours |
X5 | " | Dubwath - Thornthwaite - Braithwaite - Keswick | 30/60 | Y | Y | Y | 120 | - | 3 every 2 hours |
" | " | Keswick - Threlkeld - Penrith | 60 | Y | Y | Y | 60 | - |
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" | " | Keswick - Threlkeld - Penrith | 60 | Y | Y | Y | 120 | - |
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X6 | Barrow - Ulverston - Newbt Bridge - Grange-over-Sands - Kendal |
| 60 | Y | Y | Y | 120 | - | - |
" | " | Barrow - Ulverston | with 6 |
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X8 | Chorley - Preston - Windermere - Ambleside - Keswick |
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X12 | Ulverston - Greenodd - Spark Bridge - Lowick - Torver - Coniston |
| 3j | X | X | X | X | - | Thursday funded by Friends of X112 |
X7 | Coniston - Broughton in Furness - Askam - Barrow |
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| WF | Wednesday and Friday (Friday funded by Friends of X112) |
X70 | Town Service : Birkett Drive - Rydal Road - Medical Centre |
| 3j | X | X | X | X | - | - |
X81 | Hexham via Haydon Bridge |
| 1j | Y | X | Y | X | - | - |
X95 | Galsheils - Hawick - Langholm - Longtown - Carlisle |
| 60 | Y | Y | Y | 3j | - | Current 120 due to COVID : 79/179/127A also run Longtown - Carlisle |
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M-F | approximate Daytime frequency (M-F) |
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Peak | At least one arrive before 0900 and one return between 1600 and 1800 |
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Eve | At least one return trip departing after 19:00 |
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Sat | Saturday Service (similar to M-F) |
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Y | Has service |
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X | Does not have a service |
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Summer | Sunday before Easter until end of October half term |
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Winter | November until Easter |
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Sch | School Bus |
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30 | Frequency (eg every 30 minutes) |
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3j | journeys a day |
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20/40 | Irregular frequency (eg 20 minute gap then 40 minute gap) |
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> | Greater than |
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If you want to discuss the content of the plan, have any questions or ideas how local bus services could be made more attractive both to existing passengers and to encourage new passengers to be included in future versions, please contact us:
Email: integrated.transport@cumberland.gov.uk
Telephone: 01228 226433 (office hours Monday to Friday only)
Write to us:
Scheduled Bus Services
Cumberland Council
PO Box 415
Carlisle
CA1 9GU