The English National Concessionary Travel Scheme (ENCTS) provides free off peak travel on scheduled bus services for older people and people with disabilities.

  • Bus passes (NoWcards) allow free travel on local buses during off-peak times throughout Cumbria and anywhere in England
  • Off-peak hours are 9.30am to 11pm Monday to Friday and all day at weekends and on bank holidays
  • Passengers are issued with a ticket which should show the boarding point and destination requested.  
  • If you are issued with a bus ticket in Cumbria which does not show your journey please keep your ticket and telephone 0333 2406 965 option 3 with details. 
  • If you are interested in volunteering as a Mystery Shopper, who check their tickets each time they travel, please call the number above


NoWcard Website

Helpline : 0333 240 6965 - option 3

Normal local call rates apply to both numbers from landlines or mobile phones