You can pay or challenge a parking ticket online:
Parking tickets issued up to the 31st of March 2023
Parking tickets issued on or after 1st April 2023
- these links will take you to an external site hosted by Chipside. The data is managed by Chipside (the data controller) on behalf of Cumberland Council. Payment is taken by SagePay/WorldPay on behalf of Cumberland Council.
Please wait 24 hours from time of issue before making payment
If a Penalty Charge Notice remains unpaid, a warrant of control may be issued in the vehicle keeper's name under the authority of the Traffic Enforcement Centre at Northampton County Court.
This warrant will be passed to the Council's enforcement agents, Equita Limited. They will contact the vehicle keeper to request payment. If payment is still not made they may instruct a certified enforcement agent to find another way to secure payment.
If you have a query about a Penalty Charge Notice which has been passed to the Council's enforcement agents please contact them directly and they can advise you further.:
Equita Limited
42-44 Henry Street
Northampton
NN1 4BZ
Email: info@equita.co.uk
Telephone: 01604 628360 or 01604 634460
Further advice regarding the roles, responsibilities and powers of enforcement agents.
The disc parking scheme in operation throughout Cumbria gives drivers the opportunity to locate a short-stay parking space close to shops and local facilities, while encouraging the rapid turnover of available parking spaces.
When parking in a disc zone the motorist should indicate their time of arrival and clearly display this on the vehicle dashboard. Once the parking time has expired the vehicle must be moved from the zone for at least the time period specified by the sign before it returns.
Disc clocks can be obtained free of charge from the following locations. If you stock disc clocks and would like to be added to the list below please contact Parking Services by contacting the Highways Hotline on 0300 3032992 or email parking@cumbria.gov.uk.
Ambleside
Ambleside Tourist Information Centre, Central Buildings, Market Cross, Ambleside, LA22 9BS
Detail, Market Place, Ambleside, LA22 9BU
Gaynor Sports, Market Cross, Compston Road, Ambleside, LA22 9BT
Henry Roberts Bookshop, Market Place, Ambleside, LA22 9BU
JF Martin and Co, Compston Road, Ambleside, LA22 9DR
Oxfam, Church Street, Ambleside, LA22 0BU
Spar, Compston Road, Ambleside, LA22 9BT
The Climbers Shop, Compston Road, Ambleside, LA22 9DS
The Co-operative Food, Compston Road, Ambleside, LA22 9DR
The Epicentre, Compston Road, Ambleside, LA22 9DR
Appleby
Appleby Tourist Information Centre, Moot Hall, Boroughgate, Appleby, CA16 6YB
Brampton
Cumberland Building Society, 19 Front Street, Brampton, CA8 1NG
Half Moon Wholefoods, 14 Front Street, Brampton, CA8 1NG
Mr Brown's Café, 17 Front Street, Brampton, CA8 1NG
Post Office, 5 Front Street, Brampton, CA8 1NN
Carlisle
Armstrong Watson, 15 Victoria Place, Carlisle, CA1 1HP
Bargain Booze, 135 Denton Street, Carlisle, CA2 5EN
Campbell and Wilson Dentist, 12 Aglionby Street, Carlisle, CA1 1JP
Carlisle City Council, Civic Centre, Rickergate, Carlisle, CA3 8QG
Carlisle Tourist Information Centre, Old Town Hall, Green Market, Carlisle, CA3 8JE
Cecil Street Auto Repairs, 47 Cecil Street, Carlisle, CA1 1NS
Cumbria County Council, Cumbria House, 107-117 Botchergate, Carlisle, CA1 8RZ
Cumbria County Council, Parkhouse Building, Baron Way, Kingmoor Business Park, Carlisle, CA6 4SJ
Cumbria Police, Carlisle Police Station, Brunel Way, Durran Hill Industrial Estate, Carlisle, CA1 3NQ
Cumbria Tyre Specialist, Unit 4 Site 4, Peacock Road, Durranhill Industrial Estate, Carlisle, CA1 3UD
Foxes Café, 18 Abbey Street, Carlisle, CA3 8TX
HDM Spice Shop, 51 Brook Street, Carlisle, CA1 2HU
Rusty Barbers, 11 Cecil Street, Carlisle, CA1 1NL
Spedding Dental Surgery, 73 Warwick Road, Carlisle, CA3 8QG
Subway, 115-117 London Road, Carlisle, CA1 2LS
The Halston, 20-34 Warwick Road, Carlisle, CA1 1DN
Travelodge, Cecil Street, Carlisle, CA1 1NL
University of Cumbria, Fusehill Street, Carlisle, CA1 2HH
Vinyl Café, 44 Abbey Street, Carlisle, CA3 8TX
Cockermouth
Allison's Pharmacy, 31 Main Street, Cockermouth, CA13 9LU
Cockermouth Library and Tourist Information, 92 Main Street, Cockermouth, Cumbria, CA13 9LU
Egremont
Cohens Chemist, 31 Market Place, Egremont, CA22 2AG
Egremont Post Office, 52 Main Street, Egremont, CA22 2AA
Tourist Information Centre, 12 Main Street, Egremont, CA22 2DW
Kendal
Cumbria County Council, County Hall, Busher Walk, Kendal, LA9 4RQ
Keswick
Bookends, 66 Main Street, Keswick, CA12 5DX
Café Hope, Lake Road, Keswick, CA12 5DG
Cumbrian Cottages, 36 Station Street, Keswick, CA12 5HF
G W McKane and Son, 32-34 Station Street, Keswick, CA12 5HF
Keswick Library, 10 Heads Road, Keswick, CA12 5EZ
Keswick Museum and Art Gallery, Station Road, Keswick, CA12 4NF
Keswick Town Council, 50 Main Street, Keswick, CA12 5JS
Moot Hall, 12-14 Main Street, Keswick, CA12 5JR
Present Moment, 75A Main Street, Keswick, CA12 5DS
W H Smith, 28 Station Street, Keswick, CA12 5HF
Maryport
Maryport Library, 33 Lawson Street, Maryport, CA15 6ND
Maryport News, 105 Senhouse Street, Maryport, CA15 6BU
Maryport Town Council, Town Hall, Senhouse Street, Maryport, CA15 6BH
Millom
Copeland Borough Council, St. George's Road, Millom, LA18 4DD
Milnthorpe
McColl's, Dallam House, 3 and 4 The Square, Milnthorpe LA7 7QJ
Penrith
Argos, 13-14 Middlegate, Penrith, CA11 7PG
Blue Fin Insurance, 35 Middlegate, Penrith, CA11 7PP
Eden District Council, Town Hall, Corney Place, Penrith, CA11 7QF
Oliver's Tasty Bites, 33 Great Dockray, Penrith, CA11 7BN
Penrith Hospital, Bridge Lane, Penrith, CA11 8HX
Penrith Tourist Information Centre, Middlegate, Penrith, CA11 7PG
Shoecare, 42 Boroughgate, Penrith, CA11 7TA
Spar, 36-40 Boroughgate, Penrith, CA11 7TA
SPB Computers, 9 Duke Street, Penrith, CA11 7LY
The Lion Gallery, 5 Little Dockray, Penrith, CA11 7HL
The Outward Bound Trust, Hackthorpe Hall, Penrith, CA10 2HX
The Unicorn, 9 Little Dockray, Penrith, CA11 7HL
Whitehaven
Hays Travel, 62 Lowther Street, Whitehaven, CA28 7DS
Copeland Borough Council, Market Hall, Market Place, Whitehaven, CA28 7JG
Copeland Visitor Information Point, West Strand, Whitehaven, CA28 7LY
Cumbria Police, Whitehaven Police Station, 15 Scotch Street, Whitehaven, CA28 7NL
Cumbria Travel, 69 King Street, Whitehaven, CA28 7LE
The Rum Story, Lowther Street, Whitehaven, CA28 7DN
Whitehaven Library, Lowther Street, Whitehaven, CA28 7QZ
Wigton
Lukin Gud, 45 Croft Court, Wigton, CA7 9NH
Travellers World, Linsay House, Croft Court, Wigton, CA7 9NH
Wigton Town Council, Market Hall, Church Street, Wigton, CA7 9AA
Workington
Allerdale Borough Council, Allerdale House, New Bridge Road, Workington, CA14 3YJ
Carnegie Theatre and Arts Centre, Finkle Street, Workington, CA14 2BD
Cumbria County Council, Lillyhall Depot, Joseph Noble Road, Lillyhall Industrial Estate, Workington, CA14 4JH
Post Office, 12A Murray Road, Workington, CA14 2AD
Tiffen and Co Estate Agents, 16 Finkle Street, Workington, CA14 2BB
Workington Library, 8A Oxford Street, Workington, CA14 2NA
What will happen if I park across a dropped kerb?
If you park across a dropped kerb, the Council's Civil Enforcement Officers will issue you with a Penalty Charge Notice. The Charge will be £70 which is reduced to £35 if paid within 14 days from the date of issue of the Penalty Charge Notice.
Can Blue Badge holders park across a dropped kerb?
No, if you have a blue badge and you park across a dropped kerb you will be issued with a Penalty Charge Notice.
Does this apply to every dropped kerb?
This applies to dropped kerbs which have been lowered to the level of the carriageway, for example pedestrian crossing points, with tactile slabs on the pavement. It also applies to crossing points denoted by white keep clear bars and others without additional markings where the footway has been lowered to the level of the carriageway. It also applies to cycle tracks that have been lowered to the level of the carriageway or where the carriageway has been raised to the level of the footway, cycle track or verge. This does not apply to private driveways.
Are there any exemptions to the above?
Yes, where the vehicle is:
- parked wholly within a designated parking place or any other part of the carriageway where parking is specifically authorised, and therefore permitted
- parked outside residential premises by or with the consent of the occupier
- being used by the emergency services
- being used for delivery of goods or loading or unloading to/from premises, where the delivery, or loading/unloading cannot be carried out without the vehicle being parked either partly or completely over a dropped kerb/pedestrian point and is parked for no longer than is necessary and for no more than 20 minutes
- being used for any building operation, demolition or excavation; waste collection; removing of obstruction to traffic; road works, signage or lighting; or for undertaking works (gas, electricity, water or communication services), AND it cannot be so used without being parked either partly or completely over a dropped kerb/pedestrian crossing point and it is parked for no longer than is necessary.
Telephone: Highways Hotline on 0300 303 2992 (Please note - cost of calls may vary depending on mobile provider)
Email: parking@cumbria.gov.uk